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Frequently asked questions
No, you can shop at SEMINTRI without creating an account.
Please contact us by emailing info@semintri.com
We ship most items within 7-10 working days, unless otherwise noted in the final confirmation e-mail. If the item is not in stock, we will inform you about the definitive delivery date.
Shipping at SEMINTRI is 10chf for order under 100chf, shipping is free of charge for order over 100chf.
Once tracking details are available, you will receive tracking confirmation via e-mail and a link to track your package.
Please contact us to help you find the best option for your particular item (info@semintri.com).
Yes, you can return or exchange your purchase but please notice the following rules:
You can return or exchange your purchase within 14 days after you have signed the receipt of the package.
The product has to be returned in the original packaging.
Please make sure your items are returned new, unused, with all SEMINTRI labelss still attached. Returns that do not meet our policy will not be accepted and will be sent back to you.
Yes.
We will refund you via the same payment method you used to make the purchase.
You can reach us at info@semintri.com for any questions you may have.
We love to hear from our customers as we're passionate about what we do and want to ensure our customers have a great SEMINTRI experience. Please send your thoughts to info@semintri.com.